sold.supply text-message terms
Updated October 5, 2026. Sole City Inc operates sold.supply.
Choose the updates you want
Providing a phone number at checkout does not automatically subscribe you. Request a verification code and expressly agree to the applicable text program before turning it on.
Order updates: confirmation, preparing, shipment, delivery, out-of-stock choices, cancellation, refunds and return updates for the order you select. Frequency depends on that order. These are separate from promotional alerts.
Product-size alerts: one alert when the product and size you requested becomes available, plus one reminder after 3 days if it remains available and you have not bought it. Availability is checked again before sending. An alert does not reserve an item or guarantee availability when you visit.
Consent is optional and is not a condition of purchase. You can choose email stock alerts without text alerts. Neither program enrolls you in our newsletter.
Costs, delivery and stopping messages
Message and data rates may apply. Messages may be sent using automated technology. Delivery depends on your carrier and is not guaranteed. Promotional stock alerts are limited to supported US time zones and sent during daytime hours.
Reply STOP to stop sold.supply texts to that number. You may receive one confirmation of your opt-out. Reply HELP for help, or email customerservice@sold.supply. You can also stop an order’s texts on its private order-status page. Email stock alerts have their own unsubscribe link.
After STOP, reply START to our number and complete the website opt-in again if you want to rejoin. START alone does not reactivate old subscriptions.
Your information
We retain your consent and notification preferences to operate these programs. Mobile numbers, text opt-in information and consent are not sold or shared with third parties for their own marketing. Service providers process messages on our behalf. See our privacy policy.