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About sold.supply

sold.supply is the online storefront of Sole City Inc, an independent sneaker and apparel reseller based in Moonachie, New Jersey.

We are an independent reseller. Sole City Inc is not an authorized dealer of, and is not affiliated with, sponsored by or endorsed by, any of the brands sold on this site. All brand names, logos and product names are the trademarks of their respective owners and are used only to describe the goods we sell. Every item we ship is genuine, and we stand behind that with our authenticity guarantee.

Who runs this store

Our track record

The website is new; the business behind it is not. Our eBay store has been selling since 2014 and holds a 99.6% positive feedback rating across a feedback score of 1,400+. You can check that record yourself, and we would rather you did than take our word for it. Counting every marketplace we sell on, we have fulfilled over 300,000 orders.

How this works

  • We list what we can source. Some items are in our own New Jersey warehouse; others we buy from established retailers and distributors when you order. That is how the catalogue reaches 149,000+ styles, and why sizes other shops have sold out of are often still here.
  • Stock is refreshed from our suppliers several times a day. In the rare case an item sells out between your order and our purchase, we cancel and refund you in full straight away — we will not leave you waiting on something we cannot get.
  • Every order is inspected by hand before it ships and leaves with our sold.supply authenticity tag attached. Nothing ships unchecked — see our authenticity guarantee.
  • Orders ship from New Jersey. Standard delivery is free within the United States; see shipping for timing.
  • If it is not right, send it back within 14 days for a full refund to your original payment method. We pay the return label. Details on returns & exchanges.

Payment and security

Checkout is handled by Stripe, one of the largest payment processors in the world. Your card details go directly to Stripe over an encrypted connection — they are never sent to, seen by, or stored on our servers. The whole site runs over HTTPS.

Questions before you buy?

Email customerservice@sold.supply or use the contact form. If you are asking about an order you already placed, include the order number and we can look it up straight away — you can also check your order status yourself at any time.